FAQ

Soft washing is a safe and effective method for cleaning exterior surfaces, offering a gentle alternative to traditional pressure washing. This technique uses low-pressure equipment combined with eco-friendly cleaning solutions to remove dirt, mold, algae, and other contaminants without causing damage. It’s especially suited for delicate surfaces like roofs, siding, and decks, providing a thorough clean while protecting the material. Soft washing not only enhances the appearance of your property but also extends its lifespan by eliminating harmful organisms that could lead to damage. By choosing our professional soft washing services, you can maintain the beauty and durability of your home or business with a focus on environmental sustainability and safety.

To schedule your appointment, start by calling us or filling out our Quote form. One of our team members will visit to inspect your property and provide an estimate. Once you receive the estimate, you can book your service by approving the link provided, via email, or by phone. During rainy seasons, exact dates are challenging to pinpoint, but we will reserve your spot in the order received, provide a general time frame, and confirm the exact date once we have a clearer weather forecast.

We provide roof cleaning services throughout Victoria, Malahat, Cobble Hill, and Shawnigan Lake, including the City of Victoria, Saanich, Esquimalt, Oak Bay, View Royal, Colwood, Langford, and the District Municipalities of Highlands, Metchosin, Sooke, Central Saanich, and North Saanich. We also serve Brentwood Bay, Bamberton, Cobble Hill,  Shawnigan Lake, and Duncan. If your location isn’t listed, please contact us— we’re often happy to make exceptions!

We’re happy to offer complimentary estimates for all our services, giving you clear and upfront information to help you make informed decisions about your exterior cleaning needs—without any obligation.

1. Inspection: We begin with a thorough inspection of your roof to assess the extent of moss growth and identify any underlying issues.
2. Preparation: We prepare the area, ensuring that gutters and downspouts are protected, and any loose debris is removed.
3. Moss Removal: Using specialized tools and techniques, we carefully remove moss without damaging your roof’s shingles or tiles.
4. Clean-Up: We ensure that your property is left clean and tidy, with all debris and moss properly disposed of.

Regular gutter cleaning, ideally performed once or twice a year, is crucial for preventing debris buildup and maintaining proper gutter function. By scheduling these cleanings, you can avoid clogs, water damage, and potential structural issues, helping to extend the life of your home’s exterior. Rely on our professional gutter cleaning services to protect your property from leaks, foundation erosion, and other costly damages, ensuring a safe and resilient living environment.

We prioritize safety and quality, so we typically avoid working in medium to heavy rain or when temperatures drop below freezing.

Yes, our roof cleaning services generally include a complimentary interior gutter cleaning.  However, there may be specific situations where gutter cleaning is not included, and we will discuss this with you before providing your roof cleaning estimate.

You don’t need to be home while we perform your roof cleaning. Although we welcome the opportunity to meet you in person, the key requirement is having access to running water and power on the exterior of your home.

Save 20% with our House Package, which includes roof cleaning and treatment, window cleaning, house washing, and pressure washing for driveways, patios, and sidewalks. We offer flexible scheduling and can arrange multiple visits if needed. Plus, refer friends and neighbors to book services, and receive an additional 10% off. Continue referring, and you can earn credits toward future maintenance treatments!